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Rewards Terms & Conditions

Last updated: 19th October 2026. These terms cover Slice Housemates, the Slice House loyalty programme in the Slice House app. They apply alongside our Terms of Use and Privacy Policy.

1. JOINING

  • Membership is free: download the app and register. You must be 13 or over. One account per person; duplicate accounts may be closed and rewards removed.

2. EARNING POINTS

  • Earn 1 point for every order of £5 or more, ordered in the app or with your app scanned at the till or kiosk before you pay.
  • Points can’t be added afterwards.
  • Points are earned on what you pay after discounts. You can hold up to 9 points.

3. SPENDING POINTS

  • 3 points: regular soft drink, house-made dip, still water, Fruit Shoot or cannoli.
  • 5 points: skin-on or spicy garlic fries, garlic bread slice, house salad, coleslaw, small mac & cheese, lemonade, Poppi, Tenzing or J2O.
  • 7 points: Easy Cheesy, Veggie or Only Roni slice, or any shake.
  • 9 points: any meat, square or vegan slice, gelato, sorbet, large mac & cheese or whole garlic bread.
  • Choose your reward in the app before paying.
  • Redeeming deducts its points.
  • Subject to availability.

4. WELCOME FREE SLICE

  • New members get one free welcome slice. A minimum spend of £5 applies after the discount (e.g. a £3.49 slice needs an £8.49 order).
  • Valid on eligible slices shown in the app, within 30 days of sign-up.
  • One per customer.

5. POINTS EXPIRY

  • Points do not expire

6. GENERAL

  • Points and rewards have no cash value and can’t be exchanged, transferred or sold.
  • Rewards can’t be combined with other offers unless the app says so.
  • Points or rewards from refunded orders may be removed.
  • We may remove points or rewards, or close accounts, if we reasonably suspect misuse.
  • We may change or end the programme or these terms, giving reasonable notice in the app where possible.
  • These terms are governed by the laws of England and Wales.

7. CONTACT

  • Questions? Email hello@slice-house.com.
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